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FAQ
Frequently Asked Questions
Answers to the most common questions about VYDA.
Download the VYDA app from the store, turn on the bracelet and follow the instructions in the app for the initial setup. It only takes 2 minutes.
The VYDA bracelet has a battery life of 10-15 days on a single charge, depending on the use of its functions. Full recharge in approximately 90 minutes via USB-C.
Yes. It is IP68 certified against dust and water. Suitable for showers, pools, and surface water activities.
The optical PPG sensor measures heart rate variability during the day and night. The app provides you with a recovery score and weekly trends.
Yes. VYDA automatically detects sports activities and records heart rate, intensity, and calories. Data can be exported to Strava.
No. The VYDA app is free forever. All AI features, insights and tracking are included.
Orders are shipped within 3–5 business days in Italy (5–8 days in the EU). You will receive an email notification at the time of shipment.
1-year warranty on all devices and 14-day right of return from receipt.
Updates are installed automatically when the bracelet is connected to the smartphone and charging.
Yes. The app is native for iOS 15+ and Android 10+. Synchronization via Bluetooth 5.3.
You can request deletion directly from the app (Profile → Settings → Account → Delete Account) or via email to [email protected]. The deletion is irreversible and all data will be removed within 30 days.
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